Contact Chunklen support
Support is provided by Chunklen. Email [email protected] and include the device type, app version, and a short description of what happened. Please do not send your password.
Email supportQuick help
I cannot sign in
Check that you are using the same sign-in method used when the account was created: email and password, Google, or Apple. For email sign-in, confirm that the address and password are entered exactly. If the issue continues, contact support from that email address.
The mobile app is offline or does not load
Confirm that your device is online, fully close and reopen the app, and use the retry action if it appears. If the issue continues, include your platform and app version in the support email.
I do not receive notifications
Notifications are optional. In Chunklen Settings, confirm that the daily invitation is on, then check that system notification permission is enabled for Chunklen.
Account and privacy
To permanently remove your account and associated data, follow Account Deletion. For questions about collected data or privacy rights, read the Privacy Policy or email [email protected].